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FAQ

FAQ

The most common problem is a bad password or an inactive account.
Check your login details for accuracy and reset your password if necessary.

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If the problem persists, contact IT support.

The timetable and important dates can be found in the information system and in the Study section.
We recommend to follow the changes during the semester.

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If you are still unsure, please contact the HF Study Department or the DF Study Department

You can customise your university email (Microsoft 365) – including auto-reply or forwarding messages.

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As a student or employee, you can access Microsoft 365 automatically – just log in with your JAMU account.

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You will find basic information on starting your studies in the Freshman Guide, which will guide you through the steps.

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You can edit your personal data and account number in the information system.

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